At Elite DigiWeb, we strive to provide high-quality web design and development services to our clients. We want to ensure that you are satisfied with our services, but we also understand that circumstances may arise where you may need to request a refund or cancel a project. Please read our refund and cancellation policy carefully before engaging our services.

Refund Policy

  1. Refund requests for deposits or upfront payments will be considered on a case-by-case basis. We reserve the right to evaluate the request and determine if a refund is appropriate based on the circumstances.

  2. If work has already begun on the project and substantial progress has been made, the refund may be prorated based on the work completed.

  3. No refund will be provided if the client terminates the project due to change of mind or for reasons unrelated to the quality of our services.

  4. If any third-party costs, such as domain registration or hosting fees, have been incurred on behalf of the client, these costs will not be refundable.

Cancellation Policy

  1. Clients may request to cancel a project at any time, but cancellation fees may apply.

  2. If the cancellation request is made before any work has commenced on the project, no cancellation fee will be charged.

  3. If the cancellation request is made after work has already started, a cancellation fee may be charged based on the progress of the project and the costs incurred by the agency.

  4. The cancellation fee will be determined at the sole discretion of the agency and will be communicated to the client in writing.

  5. In case of cancellation, any completed work or deliverables will remain the property of the agency and may be used at its discretion.

Please note that our refund and cancellation policy may be subject to change, and any updates will be communicated to clients in writing.

Contact Us

If you have any questions or concerns about our refund and cancellation policy, please contact us at info@elitedigiweb.com or +91 99867 42170. We will be happy to assist you.

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